How to talk to (and calm down) very angry people

Talking to very angry people

Every now and then, you might have to deal with someone who has “lost it”: raging, even abusive and violent. These situations can rapidly spin out of control unless you have the right attitude and approach.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.